Our independence is a tremendous strength in the marketplace and is key to our success.
Since we are not owned by any related companies, we are free to offer the best options and recommendations to our clients. This allows us to truly partner with our clients, act as an extension of their human resources or shared-services department and to deliver superior service and cost management results.
Single Point-of-Contact
We use a true single point-of-contact service model: one face-one voice-one Paragon consultant appointed to work with the transferring family throughout the relocation or global assignment process. This approach fosters ownership and accountability for the move with one consultant who is empowered with the tools and operational latitude to make decisions that best serve the needs of the transferring employee and family.
Because of our service delivery process, we are able to deliver a consistent and professional experience for our clients and the employees they relocate.
The Benefits of Paragon's Service Delivery Model:
- A fully Integrated Service and Account Management System
- Continuity between implementation and support
- Full ownership and accountability by a dedicated consultant
- Consistent, highest quality service
- Continuous improvement efforts through satisfaction surveys
- 24/7 monitoring
Six Sigma at Paragon
Paragon is in a relentless quest for perfection through the disciplined use of fact-based, data-driven decision making. Six Sigma is the way we take the collective intelligence and abilities of our employees and partners, and apply them to our highest priorities to satisfy all of our clients and customers.
Through a set of strategies, statistics and methods, we improve the processes used to do everything from conceiving an idea to designing a product; from marketing services and products to providing business information to our internal and external customers. By applying the rigorous practices of Six Sigma we can achieve breakthroughs in financial and quality performance that would otherwise be unattainable.It is the power of Six Sigma that provides us with the energetic new direction to raise our business success to unprecedented levels, further solidifying our position as the best thinking in relocation with the industries we serve and providing greater satisfaction to our employees, our clients and the employees they relocate.
Launched in January 2002, we are already seeing positive bottom line impact from the growth benefits, cost savings, efficiencies and quality improvements achieved through our efforts. Six Sigma will touch everything we do at Paragon, transforming how people work, and what they work on, as we strive for perfection in every process.
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